ACTIVISM & LABOUR

Student protest sign. [U of T Archives]

At the time of the design and construction of Robarts Library, the University of Toronto (U of T) was a centre for social change and activism, which extended to the library before it even opened its doors.

In early 1972, with the library still under construction, University administration planned that stack access would be granted only to faculty, graduate students and fourth-year undergraduate students. All other students would need to request that books be retrieved for them by staff.

The Students' Administrative Council rejected this plan and demanded equal access for all students. On March 11, 1972, student protesters occupied the Senate Chamber in Simcoe Hall.

Student protesters occupy the Governing Council Chamber in Simcoe Hall. [U of T Archives]

While 25 students were forcibly removed by the Toronto police two days later, the advocates ultimately achieved their goal, as Acting President Jack Sword agreed to their demand for equal access.

In the fall of 1975, Robarts was the site of the first strike by the newly established Canadian Union of Public Employees (CUPE) Local 1230, formed to represent and protect the labour rights of its membership — full-time, part-time, and student casual workers at the library. With its collective agreement due to expire, CUPE 1230 pressed for a new agreement that would include protection against layoffs and contracting out of jobs, and allow for seniority-based promotions, monthly time allowances to attend union meetings, and wage increases. The three-week strike led to an agreement, but lingering issues remained.

CUPE 1230 members picket in front of Robarts Library and Campus Police, 1975. [UofT Archives]

The 1970s were also pivotal years for librarians at the University. Shortly after the formal establishment of CUPE, the Librarians' Association of the University of Toronto (LAUT) was formed, establishing a professional body to represent librarians and "to promote the welfare of the libraries, librarians, and other library staff of the University of Toronto."

CUPE 1230 strike information pamphlet, 1975. [U of T Archives]
Page 1 of the memo addressed to the Chief Librarian from 15 members of the Reference Department demanding that, in the interests of the University and the library, he would need to resign the position as Chief Librarian unless the recommendations listed in the memo were implemented. [U of T Archives]
Page 2 of the memo addressed to the Chief Librarian from 15 members of the Reference Department demanding that, in the interests of the University and the library, he would need to resign the position as Chief Librarian unless the recommendations listed in the memo were implemented. [U of T Archives]

In 1974, Chief Librarian Robert Blackburn was presented with a memorandum signed by 15 members of the Robarts Reference Department. The memorandum made several recommendations related to gender pay equity and managerial hierarchy. It was fuelled, in part, by the unfair treatment of the Head of the Reference Department, Anne Woodsworth. Woodsworth, who upon learning that her salary was lower than male administrators in similar roles, asked for a salary adjustment, was denied, and decided to resign. Her resignation was rejected and Woodsworth was fired, which caused deep resentment within the Reference Department, helping trigger what has been referred to as the 'Reference Revolution'. Ultimately, this revolt was spurred by the library's outdated governance structure and management style, concerns about the status of women, and the absence of women in senior management positions.

The University implemented several important changes in response to the Reference Revolution, including a review of library operations based on requirements from the Association of Research Libraries, and establishing new committees to examine policies and procedures in the library.

Moving into the 1980s, library administration and workers were again conflicted over issues brought on by the dual pressures of budgetary austerity and emerging technology. By March of 1991, CUPE 1230 was once again threatening to strike. The union was frustrated by long delays in grievance procedures, unresolved concerns with the reclassification of positions and pay equity and worries about the impact on library workers of automation and technology. Negotiations throughout the spring and summer were contentious, and, unable to come to an agreement, CUPE workers went on strike for 14 weeks in the spring of 1991.

Hollis Joe, president of CUPE 1230 at a rally in front of the Legislative Assembly of Ontario, March 1991. [U of T Archives]

The strike ended when the union voted to settle and return to work. While not all its demands were met, many of the contentious issues around the grievance procedures had been resolved, and CUPE 1230 had established itself as a powerful voice for library workers.

SOCIAL CHANGES &
DISRUPTIONS

Green couches and study carrels inside the newly renovated fourth floor Reading Room of Robarts Library.

As Robarts Library entered the twenty-first century, it continued to evolve and adapt to changes at U of T which, in turn, reflected changes in society and higher education. These changes included a growing awareness of systemic inequalities and biases due to racism, colonialism, misogyny, homophobia, transphobia, ableism, and other social problems. The library began to focus on initiatives that would support equity, inclusion, diversity, reconciliation and anti-racism, and Robarts Library aimed to become a more welcoming and inclusive space for students, staff and faculty who had historically been marginalized in both the design, administration and use of the space.

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A teddy bear sits on a table in the Family Study Space.

In 2018, Canada's first Family Study Space in an academic library opened on the ninth floor of Robarts Library. Users with children had always been allowed in the library but had not been explicitly welcomed and no space had been set up to accommodate their specific needs. Now users with children have their own dedicated space where they can work and their children can be comfortable.

In 2018, Canada's first Family Study Space in an academic library opened on the ninth floor of Robarts Library. Users with children had always been allowed in the library but had not been explicitly welcomed and no space had been set up to accommodate their specific needs. Now users with children have their own dedicated space where they can work and their children can be comfortable.

A Robarts Library welcome sign featuring the four Indigenous languages of the land where the University's downtown campus is located.

To support the preservation, revitalization, and promotion of Indigenous languages and to create a more inclusive environment for Indigenous community members, the University of Toronto Libraries created a sign in 2021 welcoming visitors to Robarts Library in the four Indigenous languages of the land where the University's downtown campus is located.

To support the preservation, revitalization, and promotion of Indigenous languages and to create a more inclusive environment for Indigenous community members, the University of Toronto Libraries created a sign in 2021 welcoming visitors to Robarts Library in the four Indigenous languages of the land where the University's downtown campus is located.

Eveline Houtman and Heather Buchansky – both librarians at Robarts Library – are featured in a 2016 Metro News article on 'fake news'.

Eveline Houtman and Heather Buchansky – both librarians at Robarts Library – are featured in a 2016 Metro News article on 'fake news'.

Eveline Houtman and Heather Buchansky – both librarians at Robarts Library – are featured in a 2016 Metro News article on 'fake news'.

Reflection Room in Robarts Library.

A Reflection Room was added to the eighth floor of Robarts Library as a space for meditation, mindfulness, yoga and prayer for students, faculty, and staff.

A Reflection Room was added to the eighth floor of Robarts Library as a space for meditation, mindfulness, yoga and prayer for students, faculty, and staff.

The single greatest disruption to Robarts Library in its 50 years was the COVID-19 pandemic and its corresponding sudden closure. Its shift to operating as an exclusively online library in March of 2020 and gradual reopening spurred innovations in services, including the provision of a controlled digital lending library which made available digital copies of books held physically at the library, a curbside pickup service and physically distanced study spaces.

Paper bags sit on tables on the second floor or Robarts Library, awaiting pick up. A librarian adds another bag to the arrangement.

The curbside pickup service at Robarts Library during the COVID-19 pandemic.

The curbside pickup service at Robarts Library during the COVID-19 pandemic.

During the early stages of the pandemic, both users and staff became more comfortable with remote meetings and e-resources, and other work habits and preferences sparked by the pandemic became permanent.